When Your Plants Arrive
As soon as your plants are delivered (either by USPS or UPS), please check that the plant material is moist. If the plants have dried out on route to you, add water to the bag and store them in a cool, dry place until they can be planted in the ground. Plants should be planted in the ground within 48 hours of arrival. This applies to all living plants. Plants are perishable. If there's a delay in installing your plants, make sure to keep them watered and happy. Putting moist newspaper around the roots can help. While planting keep plants loosely covered with newspaper to avoid sunlight burning the roots. Do not leave them in plastic bags in the sun.
If you have any questions on plant care, watering, and/or how to install your plants, please contact us directly by email or phone. We are happy to answer any of your questions.
Any problems with the condition or quality or quantity of goods received should be brought to our attention immediately.